Dreams - Chippenham

Kieran was a perfect example of customer service at its best! It was not a rushed experience, I had a cup of tea and he answered all of my daft questions haha.

The assistant Charles was very helpful explaining about different types of bed we were looking for and was able to answer all our questions, when we decided what we wanted the ordering process was quick and easy.

The Staff were really friendly and answered all my questions

Found Jonathon who served us very polite, friendly and knowledgeable. He took into account what we required and made sure we understood everything that was required.

Very clear explanation of the products, easy to try out and very clear about the overall deal

The salesman 'Charles' was very knowledgeable about the products and what sort of bed that would meet our needs and why. He explained the products clearly and showed us why different products were better or worse by explaining what we were looking for in your body alignments when lying down. He was able to explain further into how the beds were made and what difference it makes. He was able to get us a good deal and delivery that met our needs and requirements. A very professional and personal touch. I was very impressed with his manner as he was able to explain and point us in the right direction but also he was able to leave us alone to try out and discuss the beds to put into practise what he had explained. A very personal touch to the sales.

The staff were extremely helpful & efficient. He listened to my needs & gave appropriate advice - very impressed that he didn't just try to sell me the most expensive - he really listened to what i needed. He was friendly & helpful & even offered my a beverage whilst sorting my order & helped load it into my car for me.

Kieron was so knowledgable and informative of the products without being patronising.

Charles, our sales representative was very knowledgeable. Nothing was too much trouble. He gave us plenty of time and space for us to look for our two king sized mattresses for family members with differing needs. He was very friendly and approachable and able to give us useful advice to help us choose the right product for us. Thank you so much for you time and advice.

Kieren was very helpful from the start and provided us with tea and coffee while deliberated on our purchase. He was efficient, competent and very good humoured.