Dreams - Chippenham

Staff were friendly and knowledgable but also gave me space to try without pressure

Charles (Chippenham Dreams) was helpful and knowledgeable. He allowed us the freedom to try all of the beds but also gave us the assistance that we needed to enable us to choose the best bed (and pillows) for us. We left feeling confident in the products we purchased today. We would highly recommend Dreams to others, as the service we received today was excellent. Thank you Charles for great customer service.

I have issues with my neck and hips (due to a car accident 20 years ago) and had done some research online in regard to mattress toppers and a tempur pillow. Your customer service assistant Charles was informative and showed me various options. He did not pressure me into buying the most expensive option at all, telling me make y own choice and I appreciated that there was no hard sell. I did end up spending more than I had intended but after a week of improved sleep, I am really happy! Thank you Charles and Dreams.

He spent lots of time with us explaining everything thoroughly and listen to what we required nothing was to much trouble and we felt very looked after . Gave us time to consider everything and discuss it between ourselves. We never felt any pressure.

Charles was very attentive and knowledgeable very professional well done Charles.

I found I was given all the information I needed, & any questions I/we asked were answered. We feel more than confidant with the purchase. The staff went more than the extra mile to ensure all was right for us.

Jon was very knowledgeable of all the mattresses available and suggested trying different ones to we found the one that we found suited us.

The salesman was extremely informative without being "pushy"! He was able to answer our queries instantly and explained fully the differences between various mattresses. An asset to your company!

i had specific requirements which the member of staff went through my options with me and was very very helpful

We were looking for a specific bed we had seen on the website. We visited the Chippenham branch and found it in stock. I looked good and we were shown several types of mattress to choose from. Having tried these and listening to the advice from Johnathan, we placed our order. He was very helpful.