Dreams - Chippenham

Very satisfied with help and advice from Charles at the Chippenham store. Until delivery cannot improve rating of other categories.

The gentleman who served us knew his stuff and was very friendly. We left knowing something new.

The sales assistant listened to what I wanted and was efficient in helping me select the items which met my criteria.0

Staff were welcoming and helpful. Information was given succinctly and knowledgeably. Purchase was done in no time at all - just how I like it.

The assistance given at the store by Kieran was exceptional. We really feel as if we have bought absolutely the right bed for us. We normally shop around for our big ticket purchases but didn't feel that we wanted or needed to after visiting Dreams.

Charles was very helpful and knowledgeable. He was the reason we remained in the store and continued looking. Talked to us about the mattresses but he wasn't pushy

I had a good idea what mattress I was after having purchased one from Dreams before but needed assistance on the different options available. The assistant was there right when needed, very happy, helpful, and knowledgeable and he guided us through at just the right pace making us feel very relaxed and confident we were getting the right mattress for our circumstances. All the assistants chipped in with some great advice, really pleased with the service!

Customer service was excellent and our needs were recognised

We were given plenty of advice and assistance by Charley, we didn't feel under any pressure to make up our minds or spend money.

Kieran, your colleague, was extremely helpful and understood are requirements and satisfied them