Dreams - Elgin

James could not have done more to make our buying experience any easier. He stayed late to ensure we got what we wanted. It was above and beyond normal service.

We were assisted by James in the Elgin store who was extremely helpful but not pushy. He introduced himself and gave us space to browse but was on hand to answer any questions. He was extremely helpful, made a lovely cup of coffee too and we had a good laugh with him. He made the visit to the store most enjoyable and we did not feel at all pressured into making a purchase. He is a genuine guy who knows his stuff and how to make a potential customer feel welcome and at ease, something not everyone can do.

John was one of the most helpful and friendly customer service agents I have had the pleasure in dealing with and I can gaurantee you that I shall recommend and return to dreams in the future.

James our customer service advisor was exceptional in the way he gave us advice one products and helped us make the best decision that was best for us and most of all, extremely pleasant and easy to talk too.

James from the Elgin store was really lovely. Explained everything we needed to know and helped us pick what was right for us. He also made us a cuppa! Couldn't ask for better customer service.

I got what I came in for quickly and easily at a good price.

Friendly member of staff who took time to help, show and explain all aspects of what we were looking at.

We were made to feel welcome and given friendly service with the chance to try different products. Also given good options on products with good advice and chance to change order without any pressure.

All the Staff are friendly and professional. Their produce knowledge is excellent. We have bought bedroom units, bed and accessories over the last few weeks and have been surprised at how helpful the staff have been. Excellent Service.

The staff were exceptional,knowledgable about the products. Nothing was too much trouble I had a coffee and my son had a bottle of water bought by the store I am delighted in every way