Dreams - Elgin

Although Alan admitted to us that he’d only been working with the company for 3 weeks we both found his product knowledge and his friendly manner appealing and very easy to talk to.

Shop manageress was very friendly and very helpful customer service brilliant that's why we bought the beds from your store thanks

Shop manageress was very friendly and very helpful customer service brilliant that's why we bought the beds from your store thanks

Shop manageress was very friendly and very helpful customer service brilliant that's why we bought the beds from your store thanks

Shop manageress was very friendly and very helpful customer service brilliant that's why we bought the beds from your store thanks

I went in looking for a single mattress for my 4yo after being let down by another provider. Your customer service agent listened to our needs and advised on the best product at the best price.

I went in looking for a single mattress for my 4yo after being let down by another provider. Your customer service agent listened to our needs and advised on the best product at the best price.

I went in looking for a single mattress for my 4yo after being let down by another provider. Your customer service agent listened to our needs and advised on the best product at the best price.

I went in looking for a single mattress for my 4yo after being let down by another provider. Your customer service agent listened to our needs and advised on the best product at the best price.

I was highly satisfied with the service I received from Laurie today. He was very professional, polite and friendly. I loved his honesty when he talked about the different bed frames it was very refreshing to hear. Laurie really took the time to understand what my needs were and he done his very best to ease any concerns I had. He was very knowledgeable about the products he showed me and really took the time to explain everything to me. Once I had decided on a bed frame he thought it would be better for me to go on the dreams body mapping machine so that we would have a better idea as to what mattresses would be best. He explained the whole process clearly throughout and not once did I feel rushed or pressured into anything. Lauries customer service skills are second to none and the Aberdeen store are very lucky to have him on their team, however I’m extremely grateful that he was working in the Elgin store the day I came in.