Dreams - Elgin

Very caring, helpful , friendly and genuine.

My wife has medical problems and can no longer sleep flat on her back. For this reason we need to move to having adjustable beds. The store, in Elgin, was easily accisible even on a rainy day and the assistant could not have been more helpful. We will give 120% satisafaction if the bed(s) can be delivereed very quickly as my wife is currently havig to sleep in a chair.

John at the Elgin store was the perfect salesman. He was very knowledgable, he was very understanding of our needs and he could not have done enough to help us. At no point did he pressure us and he gave us the time and information we needed to make an informed decision. 11/10 thank you so much, we are VERY excited to receive our new bed and mattress!

Becki the assistant was always available to answer any questions and explained the different types of mattresses and there construction professionally. I had a few visits testing various mattresses and coffee and a biscuit was always available. Every step of the purchase was explained including the cover plan. I have a delivery date so hopefully things will carry on as professionally.

couldn`t get a better experience than with dreams, very helpful with every thing about beds and bedding, fast service in and out the way i like things,cannot wait till i get my new bed and get rid of this sore back of mine, yes dreams i highly recommend it

Both staff members were lovely and helped entertain our 16 month old son while we tried out mattresses and pillows. Could not fault the service and friendliness

We found what we required

Friendly customer service

We were given time to have a wander round the shop floor before an assistant approached us. She was very friendly and helpful. She answered all of our questions and was not pushing us into a sale. She gave us a quote and gave us time to go and measure up before ordering.....very impressed with the service and products 😍

We were made to feel welcome from the onset, provided with hospitality and plethora of knowledge. Assistant took on board our requirements and needs, giving us plenty of options; made us feel in control and not pressured in to buying something we did not want.