Dreams - Elgin

As soon as we walked into the store we were welcomed and asked if we would like a tea or coffee before we even spoke about beds. We were shown a range of beds and mattress that the sales women thought we would like. She was very knowledgeable and was able to answer all our questions.

The lady in the shop was just fantastic! She knew that I was on a limited budget and also that I will be moving into a new house. She was able to help me to find products to keep my costs down and she was also able to book a delivery date for when my new house would be ready. Nothing was too much trouble for her and she spent approx 1.5hours with me.

Becca had a great knowledge of the products and was able to assisted me in buying a new tv bed and mattress. Happy with the service and able to given you a answer straight away. Thank you.

Becki was very friendly upon our entry to the store. She made herself known but didn't smother us. Very helpful and took time explaining prices with us.

Management and sales lady made it a great experience and couldn't be more helpful. You should complament them both. Will be back.

No pressure to purchase

Had noticed TV advert the day before & was in neighbourhood, so popped into the Elgin store on the off chance. In need of a new mattress for my daughter's bed. Was just getting my bearings, when approached by the assistant, Becki. Immediately asked about my needs, took me thro the various options, etc with it all done in a highly efficient manner BUT more importantly in a very pleasant & friendly fashion. Most impressed. We even admired the stunning sunset together as I left.

The assistant was very friendly, didn't feel rushed & she advised to take our time asked questions about what exactly we were looking for. Once we had decided on our purchase we were offered a tea/coffee whilst she did the paperwork, she explained everything to us - delivery, 40 night guarantee, we were extremely satisfied with how we were treated in the store.

I was made very welcome and the guy understood what me and my partner wanted . He was very helpful and very friendly .

Friendliness of staff and eager to help. Knowledge of items and everything explained and demonstrated. Excellent service