Dreams - Elgin

Upon entering the store I was warmly greated by Louise the sales assistant and she quickly assessed what I was looking for and had excellent product knowledge allowing me to feel comfortable and confident in the products I was buying. The process from start to finish was very easy, relaxed, and enjoyable.

ADAM THE SALES PERSON WAS VERY INFORMATIVE AND NOT PUSHY AND GAVE US TIME TO LOOK OVER THE STORE AT OUR LEISURE

Louise was extremely helpful, friendly and understood my needs accurately. Brilliant, thank you.

Louise was so pleasant and knowelagable of her products were excellent.Nothing was a bother she even made me a cup of tea when we were completing my order .When I was leaving she walked to the door with me and offered to carry a new duvet I also bought .Louise Definately made my experience at Dreams a real pleasure .

Adam made this a quick and knowledgeable transaction. All questions answered. Very good.

Lovely clean store in Elgin.well laid out . Friendly and knowledge able staff.All beds could be tested.The staff were there to greet my daughter and I and didn't put any pressure on me to buy. Once I had chosen the bed and mattress I was told about the options available to me in regard to the product,extras and financial agreement.Obviouslly the paperwork took a bit of time but I was fine with this as I had everything explained carefully to me to ensure I was happy with the product delivery date optional extras and payments.

Louise took time to help us understand the different products and was very helpful and polite. Great knowledge of the products available and processed the order efficiently.

The assistant was very knowledgeable about the products and very friendly

Great customer service and friendly staff

Your assistant Louise was very knowledgeable and helpful. She was very patient especially when through no fault of her own there was IT problems