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By AMA | 7/25/2017
Both John and Louise were very professional, friendly, helpful and extremely patient. John was particularly knowledgeable in the technical aspects of our purchase. Louise was very efficient and ensured she found out the accurate information before advising us. We were made most welcome in the shop and given plenty time and understanding as we deliberated our decisions. We were also offered a cup of tea to help with our decision making process. This was most welcome and overall it was a lovely relaxing shopping experience with friendly professional staff who came across as if they really were interested in you as a customer and helped to ensure you made the right choice for your requirements. The ordering process with simple and all paperwork and documents were explained very clearly by Louise with particular attention being drawn to the relevant points. Our first purchase from Dreams and on this experience it won't be our last.
By Mhairi w | 7/23/2017
The staff were very friendly and knowledgeable. Showed us a few options in what we required at the correct price point.
By Lesley w | 7/22/2017
The sales assistant was very helpful and very knowledgeable about the bedroom furniture and bed I was buying also made a good cup of tea
By Fiona R | 7/21/2017
Very professional and friendly staff with good knowledge of the product
By YCumming | 7/19/2017
Friendly, knowledgeable staff who were really helpful.
By Vikki k | 7/18/2017
Louise was very friendly and welcoming. There was no hidden costs and everything was explained in detail. Highly recommended
By Ian M | 7/16/2017
The Dream's colleague was very helpful and patient with us as we went to the store not really knowing what type of bed frame or mattress we were looking for. As we have had a water bed for the last 17 years we were not very knowledgeable about mattresses but Louise was very thorough and had us trying out a variety of mattresses in the show room.
By Caroline | 7/16/2017
They were very friendly and helpful
By Gail E | 7/16/2017
Store was very welcoming the staff was very knowledgeable and assisted us to choose the correct bed
By Ian C | 7/14/2017
John was very knowledgeable and helpful, he answered all our questions in a very friendly manner, we were very happy with the bed we finally chose and would not hesitate to go back to dreams in Elgin again.
