Dreams - Hedge End

The colleague serving me did an amazing job, he was friendly and at no point he put any pressure on us to make a purchase. His name was Carl

They approached me straight away and with very good because I was not looking for a better boy and they helped me even though they knew I’ll probably wasn’t going to buy one but I did and the mattress

We were served by Carl and then by Jim. Carl politely handed us over when he needed to focus elsewhere. Both were really great in showing us stuff and then backing off to let us think. No overt sales pressure but there to hand to answer questions in a timely fashion. All with a chirpy demeanour and welcoming smile.

The gentlemen helping us was really friendly and he was very understanding that we did not have a big budget to use and recommend products within our price but that were still right for us. Even after a selection was made he was super friendly and explained everything that we needed to know. Everyone in the store was helpful and ready to be there if you needed the assistance.

The store was well set out. Prices were clear as well as the information. Sales staff were not overly intrusive. When we were ready they made themselves available and explained everything. It was easy.

Wasn't looking forward to the process but was welcomed. very enjoyable, had a good laugh with the assistant.

Very friendly and professional. Knowledge of product putting customer at ease.

Andrew was very helpful and knowledgeable. He was friendly and approachable - not pushy at all!

Great service from Claire!

Thomas, who helped us at the Hedge End store was fantastic. Very knowledgeable and friendly. He wasn't pushy and helped us to get the right bed.