Dreams - Hedge End

We were highly satisfied with the attention to detail of what we required as customers as my wife has a bad back also the customer service representative was very informative and helpful , all the staff were happy and helpful although the store was very busy !!

the ordering was extremely easy and with the help from Sophia choosing the correct mattress was so easy as her knowledge was outstanding.

The sales person was extremely helpful and friendly, as were other members present. Very impressed

We were served by the store manager today. He was very attentive to our needs and what we were looking for. He offered a bottle of cold water which was lovely as wearing masks can make you warm. He was happy and helpful. Just a pleasure to complete our order with.

Sophia made my shopping experience seamless. She was professional yet friendly putting you at immediate ease. She was patient and nothing seemed to much trouble for her. Great service and excellent customer care skills - as was her colleague. I did visit 2 competitors on the same day of my visit and wasn't treated the same way as your team did and I wasn't as impressed with the product.

Easy, friendly, hassle free purchase

James was very attentive and helpful. I needed a lot of advice and he answered everything for me. Nothing was a problem for him. He had exceptional product knowledge for which I was grateful as I’d no idea which type of mattress I needed. Fantastic service. No pressure selling, had there been, I wouldn’t have bought anything. Thankyou very much.

Carl was friendly, listened to my requirements and was happy to take the time I needed to go through all options to find me what I wanted. He was very knowledgeable and a real asset to the team

Sophia was attentive, friendly and able to order the item we wanted quickly and efficiently

When we walked into the shop we had a friendly welcome and was asked if we needed any assistance and shown what was available that suited my needs We was served my a gentleman named JIM who was friendly and extremely helpful