Dreams - Hedge End

The lady who helped us, Sophia, was very friendly and accommodating.

Jim was a great help to us. He offered us a drink when we first arrived and asked how he could help. He went through all the options with us and then gave us some time to think, also offering us a drink again. We did some thinking and decided to go next door to the other bed shop. We did not get the same welcome or the same assistance in ref to what we were looking for so we walk around a bit unsure so left and came back into Dreams. Jim again was there to greet us and thanked us for coming back. We talked some more about what we wanted and Jim helped a lot. Great service and we left very happy. The only feedback we would give is that Jim told us he was new to this industry, which was absolutely fine to tell us once but he must of told us at least four times which we felt wasn’t needed. Great service and would definitely recommend. Thanks Jim

Swift and easy service having had a prior visit to the store

James was very helpful with finding out figures and adding to bed. We were very impressed with his help and knowledge.

All staff took the time with my husband and myself to find us exactly what we required

Lovely staff and easy process

We were offered help quickly and as we knew what we were looking for we placed the order soon after. The man who helped us was friendly and advised us well

Tommy was amazing. He made us comfortable and was really willing to help any way he could

We visited last Friday and Claire from your hedge end branched helped a very hard work 3 year old with finding a bed. She was patient and let us try many out. She was very helpful.

The experience I had with dreams in store and over the phone ordering was brilliant, the lady helping us manage to find different beds and mattress suitable for us in our budget, we were really happy with the deals they had on in store, very helpful staff member that took her time to help us.