Dreams - Hedge End

Claire was very friendly and helpful and enabled us to find the best product for us.

Helpful staff made a quick visit

Colleagues reassured me and confirmed that the correct one had been ordered

Claire was very knowledgeable about the products and took her time to understand our issues and reasons for coming in… we felt under no pressure at all during our time there.

Helpful friendly informative and professional

The colleague at Deams Hege End Claire C, was excellent and went the extra mile to ensure we got exactly what we needed. A real asset to Dreams.

All the staff were very friendly especially Claire who provided excellent customer service, I couldn’t have asked for better!

Sales lady was brilliant, helped with all awkwardness went above and beyond finding out the information she didn't know. Even stayed over her shift to help us. Didn't push us into purchasing anything not needed.

Our second time purchasing a mattress from Dreams and again it did not disappoint. The Assistant Manager if the Hedge End store was incredibly helpful, very informative and efficient in placing our order. Very friendly and understanding of what we were looking for - and knowledgeable on the Marina Mattress that we purchased and it's manufacturing process.

When visiting the hedge end store I was welcomed by Thomas, firstly he offered me a drink and then asked me what I was looking for and if I needed help looking I was looking for a mattress and bed frame so he then set me up in the mattress test machine, once I knew what type of mattress I was looking for he gave me a covid safe pillow and took me around the shop to try out some mattresses he was very helpful in explaining what the differences were and how they could impact my sleep he then helped me choose a bed frame that would be best fit for my bedroom I ended up buying a bed frame and mattress from dreams. My overall experience was fantastic and I can’t wait for my order to arrive! I would 100% recommend dreams to anyone looking for a bed frame or a mattress!