Dreams - Hedge End

The assistance was good, timely and well given. Friendly without being pushy.

The girl that dealt with us was only 2 days in the job but was very good at explaining what the product should do.also we were assessed on dream bed machine Perfect

The assistant, James A, went above and beyond to help me choose the right mattress and base for my height

The welcome I received was special, the service from the Manager Jim and Claire was first class.

We were met by James, explained what we were looking for and he helped us find what that was. He listened to our needs & put these first. Answered our questions with great knowledge. James was very polite, Respectful and knowledgeable of the products. Once we completed the sleep machine he arranged a protective pillow cover & showed us all the range that suited our needs, never once put pressure on us. Offered us refreshments, ran through our purchase twice with us to ensure it was correct from start to finish. Even the other staff came over very friendly store. Would definitely come back . Great customer service with a polite attitude. Well done

I was highly impressed with the sales representative (Kieran). He listened very carefully to our needs (rather than assume) and didn't try to push us in a direction we didn't want to go.....namely a foam mattresses. The end result was that we purchased a natural Flaxby mattress. Very impressed.

We were greeted as soon as we walked into the store and had exceptional service from the get go from Kieran! The store was well laid out & had lots of options in store to see what we could get. Everything was explained to us & time was spent understanding our needs/wants.

It was quite when I went which was great and the sales person was really help

We were assisted straight away and had a great experience choosing our new mattress. The guy was very knowledgeable and not pushy. I felt he was honest and helped us make the right choice.

Jim (legend) and the rest of the staff was so friendly and lovely and easy to talk too. They understood our needs for a VERY FIRM bed (haha) and sold us the best available. The bed recommended is lovely and does the job well. Everything was done efficiently and socially distanced. The delivery date was quick and all our questions were answered to our satisfaction. Really lovely staff at the (hedge end) store and will be back in 8 years.