Dreams - Kirkcaldy

Sean the assistant was knowledgeable and friendly. Gave me good advice and helped me find the best deal for me. The store was pleasant to be in and the quality of the products were good.

we were greeted straight away by Sean, he offered bottle of water and was very helpful!

Excellent customer service and politeness from Aran the assistant. Guiding me to what I was looking for and explaining the product to me.

From the minute we entered store we were welcomed and offered to have our bodies measured and weight registered in computer. Hamilton took the time to explain findings and show us all the different mattresses. All hygienic methods were used on the mattresses. Time was taken to make sure all understanding of purchase, gaurentee and uplift. We were also offered hot or col refreshments found Hamilton to be knowledgeable and courteous

The staff we’ve extremely helpful and happy to help, they spoke to me on arrival offered me refreshments and pointed out some of the great products that suited my needs

The assistant was extremely friendly and helpful. He was very knowledgeable about the products. The only problem was when I came to place the order there was difficulty with the internet which obviously was no problem of Dreams. On the whole a very positive experience when shopping for my mattress. I did feel a bit self conscious about going into the store and lying on beds but the assistant soon put me at ease.

The assistant was nice and friendly really helpful and attentive sorted exactly what I wanted explained about the pillow we used to test bed ending in both myself and my friend purchasing one and it was lovely to be able to have the offer of a nice drink

Very happy with the service we got from Aaron and Hamilton. What we wanted was in stock and was able to pick my own delivery date. Social distance was done throughout

As soon as I entered the shop Aaron approached me and offered help. I explained that I would like to buy a king size divan with front opening and a mattress. He suggested a quick test on a fancy bed and then walked with me around the shop. I was surprised that the machine actually suggested the same type of mattress I prefer. Aaron patiently answered all my questions and let me try several mattresses. At the end he explained that there is a warranty for mattress and also suggested that a protection cover sheet can save me some troubles. I think he did really great job.

Very helpful staff , told us about offers and deals , got a bed that suited our needs