Dreams - Kirkcaldy

Since my husband suffered a stroke, we have been looking to change our bed for some time but found looking on the internet time consuming and confusing. My husband & I visited your Kirkcaldy branch and were delighted with the service provided by Julie. Staff were very knowledgeable, listened to our needs & gave numerous suggestions. We were introduced to the latest Dreams Sleepmatch technology, and the top 4 suggestions were exactly what Julie had suggested for us. We were looked after very well in store & offered water on numerous occasions, we were not rushed into making a decision and left the store very happy with our choice of bed. We thought we would have upwards of 6 weeks to wait for delivery, however were delighted when Julie showed us the calendar of dates & have booked to take delivery of our purchase in three weeks time. Very happy customers indeed.

Met with friendly adviser (Carolyn) who wasn't at all pushy and left us to look around. She was on-hand to advise us when we needed it and clearly explained everything, including the 'bedcover' insurance which we thought was worthwhile taking. Very easy transaction and would happily return.

Aaron was very knowledgeable and took the time to make sure I had the correct bed. Offered us refreshments and made the experience really good.

Me and my partner were made to feel so content, we could have gone to sleep very easily on any one of your beds.

The service was excellent, and Carolyn could not have more helpful.

The whole experience was so pleasant. Sean looked after us and his knowledge was great. He managed to help us find exactly what we were looking for. The shop has such a warm welcoming atmosphere.

Requests were met and options were given to meet the needs of our visit.

The staff where very helpful. I was very happy with the service. The sales man Aaron was very pleasant.

The salesman was extremely helpful and although new to the job was easy to talk too and didn't pressurise us into buying.

Assistant very helpful and explained everything in an easy understandable way .We didn’t buy the dearest bed but it made no difference to how we were treated.