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By Ian | 12/11/2019
Kathryn did not mention delivery date and had to return to store to give photo Id proof. Also computer input was very slow
By Marta LT | 12/7/2019
It was my first experience in this shop and I don't have any other comparisons so I would say that I was satisfied about the overall service.
By Rachel | 11/16/2019
I found the sales assistant slightly pushy to go for more expensive item and to get the extra cover for accidental spillage
By CC: Helpful staff but greedy company. | 9/2/2019
Much will depent on the delivery assembly and collection of the item. therefore I can only comment on 1/3 of the experience. there where hidden addons in price whch I just noticed after I had signed. Dreams are sneaky like Ryan air-operanting within the law to try ripping off customers
By Miss A. London | 8/14/2019
Very good service. I ordered a new arrival item and it was not available for a full display yet but I’ll definitely pop in another day. Thanks for your service again.
By Isabel | 7/27/2019
The staff support was fantastic however the store itself looks very tired and old and not very welcoming.
By Dave K | 5/5/2019
I bought a mattress. It was fine. I'm not sure how I could possibly have been "highly satisfied" when buying a mattress, unless it was free or I found nirvana by lying on a mattress. It wasn't exactly a life-changing experience.
By Eddie L | 5/4/2019
I heard so much about dreams so I decided to try dreams I also bought two pillows while in the store is wanted to use the rest room is asked the assistant who were assisting me i was surprised when she showed me where to go into was so glad as a disabled person I was well looked after thank you very much dreams continue to do the good work for your customers BIG BIG UP DREAMS I SHALL NOW SLEEP AND DREAM BEAUTIFUL DREAMS.
By Dr M. | 4/27/2019
1) The lack of a ramp to go up the 3 steps separating different show beds created great difficulty. 2) The sales assistant was extremely helpful and knowledgeable. However she was overstretched alone in the store with so many customers at a busy time (Saturday afternoon). 3) Given that we spent over £1500, I felt we should have been offered more discounts on cheaper items like bedding/pillows, to incentivise making more purchases together. We got a good discount on a duvet that we asked for, but felt we could have had more offered.
By ClareH | 3/8/2019
I was very satisfied, just not completely blown away which is what I would class as highly satisfied
