Big O Tires

I bought two very expensive tires, and neither of them were aired up to the proper PSI, one was aired to 52 psi, and the other one 40 something when the tire recommends a psi of 33. I had multiple dashboard tire alerts for a couple of days before I had opportunity to check tires. Also the other two tires would low on air . Why would a tire place not be able to properly air up and balance tires absolutely ridiculous and will tell everyone I know to never go to big O tires

Better communication. I ordered a tire and was promised it the next day...one week later they called to tell me it had come in. Too late I had already went some where else where I was waited on in 30 minutes. I surely was not going to drive on a doughnut for a week

Stand behind your product and warranty. This was an absolutely awful experience.

I've been a customer for years at this location and I have had a multitude of issues since then but I still returned to give the place another chance. This las visit was the final straw. I will find some other company for my tire/automotive issues.

I specifically asked from the beginning if they where able to do an alignment on my truck so I wouldn't waste time if they didn't have the capacity then I can go somewhere else that was capable. They said come in and we'll check in person, an associate "checked" the truck and they said yes we can do it! Went through the check in process and all. Almost 2hrs later of waiting, "oh the mechanic said they can't do it". Unbelievable!

I went in to purchase a set of 4 new tires and an alignment. It was explained that the process would take roughly 2 hours. After waiting 5 hours, only the tire installation was completed and the tech lied and said they had completed the alignment when they had not. They still attempted to charge me for the alignment.