Big O Tires

Very friendly and helpful at the checkout counter.

No worries all good

They couldn’t find my appointment info for a while but finally did and they forgot to put caps on 2 of my valve stems!

Process took longer than anticipated because they started my oil change but did not have the filter in stock. Had to wait while they acquired one. Also I have tried on two occasions to make a reservation online, both times notified that my request had been received and then nothing. Both times I had to call to make reservation. Why give the option of requesting online if nothing will happen?

Well for one I have only done business with Big a couple times and am not sure they deserve a highly satisfaction at this time.

I got an appointment the same day I called.

I don’t feel nothing is perfect

I was originally quoted 800 dollars for 4 tires plus 1 new wheel. This was out of my budget by alot which I explained more than once. I was able to get a buy one, get one free deal which most tire places do anyway. Also, I was suprised that alignment was not included in this service especially since I'm already paying for tires and a new wheel. So I plan to go elsewhere for tire alignment at this time. I do appreicate the sales associate knocking the price down to 600 dollars. So thanks!

My appointment was at 8:30am and did’nt leave until 10:00. I thought since my appointment was at 8:30 they would start the alignment at 8:30. That didn’t happen .

Rebates on line process was too much of a hassle