El Pollo Loco

4 ratings

Rating By Category

SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

11870 Santa Monica Blvd,
W. Los Angeles, CA 90025

MaisonsMomma

By MaisonsMomma | 6/30/2015

I like the staff the food is great and healthy it depend which location you go to , but this one is great

Sveta

By Sveta | 12/19/2015

Missing the tackitoes

Intenseitalian

By Intenseitalian | 5/11/2015

Chicken was dry and the restaurant was dirty.

Intenseitalian

By Intenseitalian | 7/10/2015

Very disappointed with the service. My order was incorrect, which I did not find out till I got home. I ordered all white meat, did not get all white meat, but I was charge for all white meat. I ordered coleslaw, but was given Mac & cheese. I requested corn tortillas, but was given flour. When I called to complain, all I received was was a "oh sorry". No offer for a resolution. You need to train your management to handle mistakes. I am done with that location, which actually means that I am done with El Pollo Loco, because there is no other location near me!!!