Big O Tires

Excellence professional team/staff and manager Friendly to all customers that entered. Very informative and educational to me and and listened to his interactions with other clients. Treats his staff with respect

Excellent customer service throughout entire process. Met me immediately at my car directed me inside to check in, updates as needed, speedy service

The guys are friendly, knowledgeable and polite.

The job was completed on time and without a hitch. The most important thing about this business is that they are honest!

I recently visited Big-O Tires for a tire replacement, and the experience was outstanding! From the moment I walked in, the staff was friendly, knowledgeable, and eager to assist. They quickly assessed my tire situation and offered me a variety of options that fit my budget and needs. The service was fast and efficient – I was in and out in no time! Not only did they replace my tires, but they also provided a complimentary alignment check and made sure everything was in perfect condition before I left. I truly appreciate their professionalism and attention to detail. I highly recommend Big-O Tires for anyone in need of reliable and trustworthy service!

Promotional buy 4 get one free, fair price, roomy waiting room, downtown Novato near by,

They accommodated me at end of day, techs are knowledgeable and great customer service.

Michelin Tires were badly in need of replacing, and Jorge Reyes ordered and installed right away, suggesting i leave the car (2012 Mercedes) at the shop. Gave me a ride home. Then also repaired worn brake parts....great service.

They checked my car with detail. and explain what's gonna be happen with in short time or long time. and not forget about their sales point. But there was a benefit when I follow their suggestion. so it's win-win for customer and BigOtires. Not only that they introduced the way to more economic way to save my budget. and recommend me to check the car for regular check.

Great service