Big O Tires

I went in for new tires because they looked dead. I arrived around 4:15 pm. They had what I needed in stock and was told they will be pulling it back shortly. They close at 6pm and my car wasn't pulled in until 6:15 pm and it wasn't done until 6:45 pm for just 2 new tires. I waited 2 1/2 hours. They are way under staffed. This is no way to run a new business. I will go back to the Discount Tire where they have 10 employees at all times. If you have time to waste then this is the place!!

Available coupons or sales now and then , as I'm a senior on a tight budget!

It is highly unlikely that I will have another experience at Big O, I ordered online and made an appointment online, when I arrived to drop off my vehicle I waited for a very long time then I was told they didn't have the tires I ordered on site and couldn't get them there today, they could however have some other tires delivered sameday they were of course more expensive and no rebates, but I went ahead and ordered 2 instead of 4 tires and confirmed the oil change and alignment specials were available he said they were, so I dropped off the keys, 8 hours later I got a call saying it was ready, arrived shortly after and waited another half hour for delivery and checkout, I was charged more than quoted for the tires and they added extras I didn't ask for, I got charged full price for the oil change and I have greasy handprints all over my car, this .ay be a legal matter, please contact me to resolve this asap!