By p3nis | 12/27/2014
wonderful
By Cswilliams | 5/30/2015
Starting with the positive: the beds were comfy and the sheets were clean. There were plenty of pillows which I like. The bathroom was clean as well as the towels. The continental breakfast was good with adequate choices of breakfast foods. However... This 3 star hotel should've been a 1 star. From outward appearances it was appealing, but inside was not. Former smoking rooms turned non-smoking smelled of stale cigarettes. A request for a roll-away bed for my toddler daughter cost $10 and I had to roll it upstairs myself from the receptionists desk, who was not happy about my interruption of her personal phone call to ask for the bed. The rooms were in desperate need of a remodel and the love seat in the living-room kitchenette area looked like it came from a land fill. I'm very happy that the room was at least clean, but dissatisfied with the feel and the accommodations, or lack there of. Customer service is ALWAYS appreciated and rewarded.